Frequently Asked Questions


How long will it take to handcraft my piece?

 Once your order is processed, we will begin preparing your piece.

  • Online Collection (without customization) – 1- 3 working days
  • Online Collection (customized/personalized) – 5-10 working days
  • Online Collection (engagement & wedding rings) - 3 weeks
  • Custom Made (jewelry, engagement and wedding rings) - 4-5 weeks

 If your order is urgent, please feel free to get in touch.

Free Worldwide Shipping

Our shipping Partner An Post recommends allowing:

Ireland: 1 – 3 days
UK & Europe: 3 – 7 days
US & Canada: 3 – 9 days
Australia & NZ: 5 – 12 days
Rest of World: 5 – 15 days

As shipping is outside of our control, these delivery times cannot be guaranteed.

If your order is time sensitive, please feel free to get in touch. 

Express Worldwide Shipping

Upgrade to UPS Worldwide Express Shipping for 3 day delivery within Europe, USA, and other worldwide destinations. This option available at cart.

Where do you ship?

Our wonderful shipping partners, An Post & UPS, deliver orders, wherever you are in the world.
We offer two shipping options free standard shipping as well as UPS Express Shipping upgrade at checkout. For further information on estimated delivery time, please see our Shipping & Returns policy.
Can I send directly to a loved one?

Simply enter the recipients name and address under the shipping address. You can enter a different address for billing at checkout. Leave a personal message under ‘Order Instructions’ and we will include a little handwritten note from you. Your order confirmation/receipt is sent directly to you by email.

Can you customize a design from your online shop? 

As all of our jewelry are handcrafted in our workshop, we are happy to customize designs from our online store. Please feel free to Contact Us to discuss your idea.

As a general guide, the fee to engrave or add minor customization to a pre-designed piece is +€55 /£45 /USD$60


Can I book a custom design consultation?

Yes, Get in touch to begin the design process. Please let us know if you'd prefer to design your piece over email, phone or video call.


How many characters can be engraved in Ogham?

The number of characters very much depends on the piece and the length of the translation. As a general guide –

  • Ogham Rings

    • 1-2 initials

    • From 3 initials up to 3 full names/words (In this case, the central Ogham line is engraved around the band)

  • Ogham Family Pendant

    • Up to 3 names –  1 name on each of the 3 sides

    • For 4+ names, please contact us to discuss design options

  • Personalized Ogham Pendant

    • 1 to 2 words or names (One on the front and one on the back)

If in doubt, please feel free to contact us. We’d be happy to advise.


Ordering Family Crest cufflinks or tie bar? 

Rest assured, our engraver will research your family before they begin working on your piece. If your family uses a specific style of crest/coat of arms you would like to use, please feel free to share an image through our contact us page.


How to find your ring size?

Ring Sizer: To request a complimentary ring sizer complete this form here. We will post one out to you within 2 working days.

Professional Ring Size Measurements: Most reputable local jewelers offer a finger size measuring service.

For custom sizes outside of the range offered on our online shop,  please feel free to get in touch.


How will my jewelry be packaged?

Your order will arrive beautifully presented in our carefully chosen solid wooden box. We also include a little information on how and where your piece was made. 

We love the fine details want you and your loved one to feel delight from the moment you receive your package.


How can I pay for my Claddagh Design piece?

Like everything here at Claddagh Design, we like to keep things simple. Secure online payment can be made by credit card or debit card or PayPal.

What is PayPal?

PayPal is a secure online payment platform. It allows our customers to pay securely using any of the major debit and credit card; Visa, Mastercard, Discover, and American Express


Can I purchase a Claddagh Design Gift Voucher?

Yes! Contact us directly to place an order.


How will my jewelry be packaged?

Your order will arrive beautifully presented in our carefully chosen solid wooden box. We also include a little information on how and where your piece was made.

We want you and your loved one to feel delight from the moment you receive your package.

Do you have a shop I can visit?

All of our pieces are sent to you directly from our workshop. For insurance reasons, our workshop is not open to the public. Browse our jewellery collection online. We also offer online and virtual designs consultation to help you to create your perfect piece.   The below stockists also carry a limited collection of Claddagh Design pieces.

  • My Shop…Granny Likes it, Abbeygate Street, Galway
  • Robinsons Goldsmiths, 38 Prospect Rd., Bangor, Co. Down, N. Ireland
  • Quinlan’s Gift Shop, Macroom, County Cork


Ring Size Conversion Chart International ring size conversion chart.

U.S. European Irish & British
2 ½ E
2 ¾ 44 E ½
3 F
3 ¼ 45 F ½
3 ¾ 46 G ½
4 47 H
4 ¼ 48 I
4 ½ I ½
4 ¾ 49 J
5 50 J ½
5 ¼ K
5 ½ 51 K ½
5 ¾ 52 L
6 L ½
6 ¼ 53 M
6 ½ M ½
6 ¾ 54 N
7 N ½
7 ¼ 55 O
7 ½ O ½
7 ¾ 56 P
8 57 P ½
8 ¼ 58 Q
8 ½ Q ½
8 ¾ 59 R
9 R ½
9 ¼ 60 S
9 ½ 61 S ½
9 ¾ 62 T
10 T ½
10 ¼ 63 U
10 ½ U ½
10 ¾ 64 V
11 V ½
11 ¼ 65 W
11 ½ 66 W ½
11 ¾ X
12 67 X ½
12 ¼ 68 Y
12 ½ Z
12 ¾ 69 Z ½
13 Z + 1


Sustainable Jewelry: Ethical & Environmental

Our unique jewelry designs are crafted by hand. Each design is made to last so your precious pieces can worn and enjoyed for a lifetime and more. We create treasures that can one day to be passed down to future generations.

In order to minimize our impact on the environment, we only ever use 100% recycled sterling silver and gold in our workshop ♻️

By choosing recycled precious metals, we can all play a small part in reducing demand for mined ore. Mining metal ore not only damages plant life but also displaces wildlife.

All of our jewelry is made from pre-loved pieces and leftover silver and gold. These are melted down to create beautiful shiny new jewelry for you.

Our trusted gemstone supplier is fully certified by the non-for-profit Responsible Jewelry Council (RJC) and strictly operates under the Kimberly Process.  Our diamonds are ethically sourced from conflict free zones.

We also offer a wide variety of alternative gemstones including lab created diamonds. Contact us directly to explore your options.