Frequently Asked Questions


How long does it take to handcraft my piece?

Once your order is processed, we'll start preparing your handcrafted piece with care.

  • Online Collection: 1-3 working days
  • Online Collection - Personalized Designs: 5-10 days
  • Online Collection - Engagement & Wedding Rings: 3 weeks

If your order is urgent, please feel free to let us know what date it is required by. 

Do you offer free worldwide shipping?

Yes, we offer complimentary fast shipping worldwide at no cost to you. 

Delivery times vary depending on location:

  • Ireland: 1-3 days
  • USA, UK and mainland Europe : 3-10 days
  • Canada, Australia & NZ: 10-21 days
  • Rest of World: 5-21 days

Please be aware, these shipping times are estimated and cannot be guaranteed. For time-sensitive orders, please get in touch.

Do you offer express shipping?

Yes, we offer UPS Worldwide Express Shipping for faster delivery. The option to upgrade to expediated shipping is available at checkout.

Where do you ship?

We ship worldwide with our trusted shipping partners. Your order will be sent tracked express postal delivery with the option to upgrade to worldwide courier delivery. Choose free standard shipping or upgrade to UPS Express Shipping at checkout. 

Can I send directly to a loved one?

Yes! Enter the recipient's name and address for shipping. Please feel free to send us a note for the recipient. We'd be happy to include a little handwritten note in the package. Receipts for all orders are issued by email. Rest assured, we do not send these out with orders. 

How to find your ring size?

Ring Sizer: To request a complimentary ring sizer complete this form here. We will post one out to you within 2 working days.

Professional Ring Size Measurements: Any reputable local jeweler will be able to measure your finger size.

We list US, UK and European ring sizes for you to select from the dropdown on our online store. 

Can you customize a piece? 

We would be delighted to work with you to create your dream custom engagement ring, wedding ring or fine jewelry piece. 

Our online collections also includes a number of unique pieces that can be customized. These include our Personalized Ogham Pendant, Silver Ogham Family Pendant, Gold Ogham Family Pendant, Men's Ogham Family Pendant, Ogham Rings for women and men in silver and gold. 

For custom sizes, to personalize a piece from our online collection or to add an engraving, please feel free to get in touch.

How will my jewelry be packaged?

Your order will arrive beautifully presented in our signature wooden box. 

We believe the little details are important! We send all of our jewelry elegantly packaged information on how and where your piece was made.

Payment details/receipt will only ever be issued to you by email. We understand many of our designs are often sent directly to your loved one as gifts. We do not send a copy of your receipt to the recipient.

How can I pay for my Claddagh Design piece?

Like everything here at Claddagh Design, we like to keep things simple. Secure online payment can be made by credit card or debit card. Your card details are encrypted for your security.  

Can I purchase a Claddagh Design Gift Voucher?

Claddagh Design E-vouchers can be purchased here through our online store.

We can also send a physical gift voucher to the recipient in the post. Contact us directly to place an order. 

Gift vouchers can be redeemed on our online store or put towards a custom made jewelry design. 

Do you have a shop I can visit?

Our extensive collection of contemporary Irish jewelry can be ordered through our online jewelry store. We will send your piece directly to you home.

For insurance reasons, our workshop is not open to the public. We also offer virtual consultations and in person appointments on request.

Browse our online jewelry collection and place your order online to available of free worldwide delivery.

The below stockists also carry a curated collection of Claddagh Design jewelry.

  • Robinsons Goldsmiths, 38 Prospect Rd., Bangor, Co. Down, N. Ireland
  • Quinlan’s Gift Shop, Macroom, County Cork


Ring sizes are listed in US, EU and UK sizes on our shop for our convenience. Simply select your size from the dropdown provided. 

If you'd like to see them here is our international conversion chart.

U.S. European Irish & British
2 ½ E
2 ¾ 44 E ½
3 F
3 ¼ 45 F ½
3 ¾ 46 G ½
4 47 H
4 ¼ 48 I
4 ½ I ½
4 ¾ 49 J
5 50 J ½
5 ¼ K
5 ½ 51 K ½
5 ¾ 52 L
6 L ½
6 ¼ 53 M
6 ½ M ½
6 ¾ 54 N
7 N ½
7 ¼ 55 O
7 ½ O ½
7 ¾ 56 P
8 57 P ½
8 ¼ 58 Q
8 ½ Q ½
8 ¾ 59 R
9 R ½
9 ¼ 60 S
9 ½ 61 S ½
9 ¾ 62 T
10 T ½
10 ¼ 63 U
10 ½ U ½
10 ¾ 64 V
11 V ½
11 ¼ 65 W
11 ½ 66 W ½
11 ¾ X
12 67 X ½
12 ¼ 68 Y
12 ½ Z
12 ¾ 69 Z ½
13 Z + 1


Sustainable Jewelry: Ethical & Environmental

Our unique jewelry designs are crafted by hand. Each design is made to last so your precious pieces can worn and enjoyed for a lifetime and more. We create treasures that can one day to be passed down to future generations.

In order to minimize our impact on the environment, we only ever use 100% recycled sterling silver and gold in our workshop ♻️

By choosing recycled precious metals, we can all play a small part in reducing demand for mined ore. Mining metal ore not only damages plant life but also displaces wildlife.

All of our jewelry is made from pre-loved pieces and leftover silver and gold. These are melted down to create beautiful shiny new jewelry for you.

Our trusted gemstone supplier is fully certified by the non-for-profit Responsible Jewelry Council (RJC) and strictly operates under the Kimberly Process.  Our diamonds are ethically sourced from conflict free zones.

We also offer a wide variety of alternative gemstones including lab created diamonds. Contact us directly to explore your options.